I’m incredibly grateful to Hanh—our loan officer—and her loan processor, Leon, for being so helpful, efficient, and attentive throughout our loan process. This is our second loan transaction with their team, and once again, they exceeded our expectations. Hanh has been consistently responsive to every question I’ve had, no matter how big or small. Leon is highly organized and efficient, keeping track of each step and ensuring all required documentation is collected promptly and accurately. Working with Hanh has made each transaction smoother and has taught me so much about how to be well-prepared and informed when it comes to financing decisions. Her guidance has empowered me to better understand the loan process and make thoughtful choices tailored to our unique situation. It’s been such a joy working with their team. Real estate is already exciting, but partnering with professionals like Hanh and Leon makes the experience even more rewarding and fun. I truly appreciate their support and look forward to continuing this journey with them

Thanks Mrs Hanh and Leon for helping us complete the procedures quickly.

Exceptional Loan Service – Fast, Transparent, and Reliable! I recently had the pleasure of working with this loan officer team( Nancy Nguyen, Hanh Nguyen and Eddie Truong) and I couldn't be more impressed with the entire experience. It is my 4th time doing business with them. I am working with Ms. Nancy the most of time. She is really wonderful. From the very beginning, their team was professional, responsive, and incredibly helpful. They took the time to explain every detail of the loan process clearly, answered all my questions with patience, and made sure I felt comfortable every step of the way. What stood out the most was how fast and easy everything was. The application process was smooth and straightforward, and I received approval much quicker than I expected. The rates were fair and competitive, and there were no hidden fees or surprises—just honest, transparent service. If you're looking for a trustworthy loan provider that truly puts their clients first, I highly recommend Loan Factory. They turned what could have been a stressful experience into one that was seamless and even enjoyable. I’m extremely satisfied and grateful for their support!